Platform Security
At Total Pet Check, we handle sensitive tenant documentation and multi-family property data. We take our security infrastructure as seriously as our compliance standards.
1. Isolated Document Vaults
When a tenant uploads a vaccination record, ESA letter, or PSD documentation, those files are strictly isolated from the public web directory. Documents are dynamically routed and only accessible to authenticated property managers through time-limited session tokens. Direct access via web URL is mathematically impossible.
2. Bank-Grade Financial Processing
We do not store, process, or transmit raw credit card data on our servers. All financial transactions are handed off directly to Stripe via encrypted checkout sessions. Total Pet Check only receives a secure webhook confirming payment success.
3. Database Integrity & CSRF Protection
Every form submission on the platform—from manager logins to tenant pet creation—is guarded by cryptographic Cross-Site Request Forgery (CSRF) tokens. Passwords are salted and hashed using industry-standard modern cryptography (Bcrypt/Argon2).
4. 3rd Party Integrations
API keys provided for our 3rd party integration synchronization engines are stored securely and only utilized dynamically during roster synchronization or ledger fee injections. We operate strictly on a principle of least privilege.
ⓘ Corporate Structure & Disclosure
Total Pet Check is operated by Arvo Equities, LLC, which also owns a separate animal-documentation business. Total Pet Check has no access to that business's accounts, orders or clinical records, and does not recommend or favor any documentation provider. Total Pet Check's verification matrix applies the same criteria to all tenant documentation, regardless of its origin, and is informed by published HUD guidance. Total Pet Check is not affiliated with or endorsed by HUD, and nothing on this site is legal advice.